What our clients are saying
Can’t thank Cindy and Dash enough, I know you guys went above and beyond, adjusted to all the late arising issues, got a sale price and terms well beyond our expectations, and just plain gave us peace of mind that you were on top of things and we didn’t need to sweat the process, even though we were sometimes many time zones away. Would recommend Cindy to any of our friends without reservations.
I recently moved to Cary from VA and was very impressed with Cindy from our first meeting. Not only was she very professional and personable, right down to her kindness to my very large dog who had to be with me at all times during the house-hunting process, but she was also incredibly knowledgeable and tech-savvy which helped make the house-hunting process very efficient. Cindy not only understood very well what I wanted in a house, but she was a very assertive advocate for me when some very unpleasant surprises about the seller, their agent, and the house status surfaced during closing. Another point of note about Cindy. Her attention to detail! On the day I moved into my new home, Cindy was there. Not only to greet me and make sure I had the keys, but to make sure I had food and water for a day that was going to be very long, and for which I had not prepared for in regards to food. I was very grateful Cindy prepared for me! It was MOST appreciated! All is well that ends well, and Cindy continues to be very helpful in networking me into my new home. She is a wonderful realtor who is honest, professional, personable, and thoughtful.
Cindy was our Realtor during a very active buying market. She was able to negotiate a very good deal for us and we ended up with a gorgeous home in North Raleigh. She is extremely knowledgeable of the area, has great interpersonal skills, has many key contacts , is experienced and is such a pleasure to work with, attending to every detail of the purchase. We highly recommend Cindy…. you will not be disappointed!
Cindy is an amazing realtor! My husband and I just bought our first home in Raleigh. At the beginning of the process, we didn’t really know where to begin. Now, after closing, we are much more informed and are so happy with our home…all because of Cindy’s real estate expertise!!
Cindy is extremely knowledgeable when it comes to the entire Raleigh and Triangle Real Estate Market. We bought a home in North Raleigh last September and Cindy negotiated a fantastic deal for us in a very demanding market. We got the house of our dreams in a prime location. She listens to what you are asking for and makes your search so much easier, focused, and productive. Cindy does not waste your time showing you homes you don’t want. She has integrity, is extremely competent and professional. She has tremendous energy and works hard for you. When you call or send Cindy a note, she gets back to you. No matter how busy she is. We have bought and sold many homes all over the country and Cindy is by far, the BEST Realtor we have ever hired. Cindy Poole is aces!
My husband and I were connected with Cindy when we contacted her firm about a home we were interested in viewing. We looked at many different homes in different sections of Raleigh, and Cindy offered us invaluable information about all of them. After much searching, we decided on purchasing a rental property. Cindy was there to help us through the whole process, from negotiating the price, to recommending a competent lender, home inspector, and closing attorney, and to answer all of our questions. She was professional, unpretentious and supportive. We have recommended Cindy to family members and friends, and plan on contacting her for any future real estate purchases.
We came down from the Northeast and started working with an agent with a different firm, and we were not at all happy with that experience. We met Cindy at an open house she was hosting and we liked her immediately. Once we started working with Cindy she did a fantastic job helping us learn about the area, was patient in showing up places, showed a fantastic understanding of the area, and was excellent in helping us determine what was important to us as buyers. We bought a downtown Raleigh condo in 2007, love the growth of the downtown, and would recommend Cindy to anyone we know looking for a real estate agent that really does put her client’s best interest and happiness first.
Cindy is absolutely amazing. I have bought and sold 3 homes with her over the last four years and could not be happier with her approach. She is, by far, the best real estate agent I have ever worked with. She is responsive, detail-oriented, understands the market well, and so incredibly nice. She gets to know you and remembers thoughtful details about you and your family, she goes out of her way to take care of paperwork you don’t want to have to worry about, and she lets you know at every turn that you matter to her. She is not only incredible at her job, but one of the kindest people I have met in Raleigh. I highly recommend you use her to buy or sell your home!!!
I wish I could leave more than 5 stars. Cindy is the BEST realtor in the Triangle! I was a first home buyer, so I needed someone patient and knowledgeable, and she was the perfect person to be with me every step of the way. She knows the area, knows real estate, and knows everything about the whole process. She was so helpful in walking me through everything and I’m so thankful she was my realtor! Couldn’t recommend her more.
Moving across the nation and buying a house during a pandemic is no easy feat- especially when you buy the house via zoom. I would never have attempted this without as professional an agent as Cindy Poole Roberts. She was recommended by my previous agent in Washinton, who had heard of her, and I was quickly impressed by her promptness and warmth. She walked me through the tricky business of viewing homes, inspections, giving me feedback on questions I had, and recommended inquiries about things I didn’t think to ask. She was knowledgeable about the area and the market, very professional, and completely charming, and lovely to work with. She told me she had my back in this cross country buying process and I felt this every step of the way. I can truly say she went above and beyond what was necessary as an agent to help me make sure I was as informed and confident in what I was purchasing. I consider myself very fortunate to have worked with Cindy and would highly recommend her to anyone wanting to sell or buy a home. You will not be disappointed.
My husband and I worked with Cindy to buy our first house together. We had a great experience and consider Cindy a great family friend. She helped us to make sure we were not rushed through the process and making the right decision for our family. We took some time to pick out our house but look forward to spending many years here. She was always available when we needed her to show us houses, most times we just had to call her and she would be there in 15minutes and to answer any questions we had. I would highly recommend using Cindy to help find the home of your dreams!
We met with a number of realtors before choosing Cindy. We were impressed with her knowledge of the real estate market in our neighborhood and with her professional manner, but also with her friendliness and willingness to truly listen to our thoughts about the home we were selling and the one we hoped to purchase. She was knowledgeable, responsive, and helpful every step of the way. She helped us negotiate through several offers on the home we were selling and to get an offer that exceeded our expectations. We would highly recommend Cindy.
– PJ Warrick
Cindy was a pleasure to work with! She seems to work all hours of the day and night, as she was always easy to get a hold of. In a very hot market, she helped us nab the home we wanted, in the neighborhood we wanted, in the budget we had. She went above and beyond to make sure that we were happy with our home purchase. She even went so far as to buy us curtain rods after the closing due to a mix-up with the seller! You are left with the impression that she genuinely cares about her clients. I would recommend Cindy in a heartbeat!
– Vicki Passmore
Cindy not only becomes your realtor, she becomes your friend. That’s important because she’ll look out for you with that little extra. I bought my 1st home June, 2008 from Cindy. She showed me many properties I liked, but when I saw my house, we both knew it was the perfect one for me! She doesn’t rush you in the decision making. She puts no pressure on you to buy. She states the facts and advice, always with quick return calls to my many phone calls during the process. I got the house I wanted and would use her services again.
Cindy was absolutely wonderful to work with. She always had our best interests in mind, worked hard to know exactly what we were after during our house search, and was extremely patient with us as we asked multiple questions! Being a first-time homebuyer carries with it a lot of stress, and to be honest, we felt no stress during the entire home buying process. I can’t recommend Cindy enough. For all the texts, calls, and emails we sent, we promptly got answers and action. Thank you Cindy!
Cindy has helped me with real estate since early 2000s. You won’t find a more knowledgeable Realtor anywhere. She is always able to negotiate the best deal for me and my family. Cindy is professional, intelligent, punctual, and always knows the area. She thinks and brings up things I would have never thought about. Do yourself a favor and only use Cindy for you and your family’s real estate needs.
We used Cindy to buy and sell two different homes, and we were very pleased with her service both times. She was always available when we needed her, and worked hard to make sure that everything went very smoothly. Both of my homes sold quickly, and there were no snags in the closing process for the new homes. I highly recommend Cindy to anyone buying or selling a home.
Cindy came highly recommended to my husband and I from one of my co-workers. We listed our home with Cindy in September and it has quickly sold. Cindy went over and above the call of duty to make sure that we closed without a hitch. If we were in the market for another home in the Raleigh area we would definitely use Cindy Poole as our realtor.
– Mike & Sandy Murnen
Cindy was absolutely wonderful to work with. She always had our best interests in mind, worked hard to know exactly what we were after during our house search, and was extremely patient with us as we asked multiple questions! Being a first time homebuyer carries with it a lot of stress, and to be honest, we felt no stress during the entire home buying process. I can’t recommend Cindy enough. For all the texts, calls, and emails we sent, we promptly got answers and action. Thank you Cindy!
Cindy helped us buy our first home and was very knowledgeable and helpful, guiding us through the process. She was very responsive and quick to respond if a new house popped on the market and we wanted to go see it asap. She answered any and all questions we had. She was super easy to work with. I would recommend Cindy to friends and family.
Cindy was a huge help when my husband and I relocated to Raleigh from Indianapolis. From showing us houses in several different areas, to speaking with the homeowners, and closing, she is an absolute gem! She’s professional, experienced, knowledgeable, considerate- everything you need in a Realtor. I would highly recommend her.
– Leslie M. Barnes
Cindy was my buying agent and she made all the difference in the world when it comes to having a personal, caring, and intuitive home-buying experience. I’ve been in my house almost 12 years now and I thank Cindy for helping me love every moment of it!
Cindy helped us find the perfect house. She listened to our needs and wants for our new home and found a great neighborhood and several options to choose from. If I’m ever looking again locally- I wouldn’t use anyone else. She is the best!
– Rebecca Sargalis
Cindy sold a home for us in 2007 and we couldn’t have been more pleased with the experience. My wife and I agree that if we move again our first call would be to Cindy. We also never hesitate to mention her to friends or family that are looking to relocate. She does and excellent job of getting your home ready to sell with tips on what to do and what not to do. Also, she was very efficient it getting it marketed. We had showings lined up before we felt like we were ready to show it. We met with her on Thursday and had the house sold on the following Wednesday at full price.
– Kevin Martin